News

Jul 21, 2022
                                                                                                                                                                                                                                                              RAKTA implements a benchmarking comparison with the Ajman Transport Authority

RAKTA, represented by the Customer Happiness Department, carried out a visit to the Ajman Transport Authority, in order to review the best practices used to address customers’ observations, suggestions and reports of lost and founds in means of transport, including reviewing the technical programs used for this purpose.

The benchmarking aims to improve the quality of services provided to customers in the Emirate of Ras Al Khaimah, by designing a distinguished customer journey in accordance with the best local and international practices.

Related News

RAKTA signs an agreement with “TIER Mobility” to operate e-scooters and e-bikes in Ras Al Khaimah
Sep 13, 2022
RAKTA’s GM on an inspection visit to the internal public transport service
Aug 26, 2022
RAKTA’s GM in an inspection visit to the Smart Control Center
Aug 23, 2022
RAKTA organizes the 1st customer forum for the year 2022
Jul 22, 2022
The periodic meeting between RAKTA, RAK Police and GRA
Jun 30, 2022
RAKTA launches the smart control center
Jun 23, 2022
Toll Free:

800 1700

Email:

info@rakta.gov.ae

Working Hours:

Mon - Thu 7:30am - 3:30pm
Friday 7:30am - 12:00pm