News

Jul 21, 2022
                                                                                                                                                                                                                                                              RAKTA implements a benchmarking comparison with the Ajman Transport Authority

RAKTA, represented by the Customer Happiness Department, carried out a visit to the Ajman Transport Authority, in order to review the best practices used to address customers’ observations, suggestions and reports of lost and founds in means of transport, including reviewing the technical programs used for this purpose.

The benchmarking aims to improve the quality of services provided to customers in the Emirate of Ras Al Khaimah, by designing a distinguished customer journey in accordance with the best local and international practices.

Related News

Signing a MoU between RAKTA, RAKTDA, and Skyports to provide sustainable air transport by 2027
May 08, 2024
UITP Policy Board Meeting – Portugal
May 01, 2024
Ras Al Khaimah Transport Authority Launches “RAK Ride” Express Bus Service
Apr 04, 2024
RAKTA honors a taxi driver for his honesty
Mar 15, 2024
RAKTA participates in the MENA Transport Congress and Exhibition 2024
Feb 29, 2024
Second Meeting with Strategic Partners
Feb 27, 2024
Toll Free:

800 1700

Email:

info@rakta.gov.ae

Working Hours:

Mon - Thu 7:30am - 3:30pm
Friday 7:30am - 12:00pm