In line with the government’s vision to achieve the highest levels of customer happiness, RAKTA, represented by the Strategic Planning and Projects Department, and the Customer Happiness Department, held the Second Virtual Customer Forum for the year 2020 over two days. The most important ideas and suggestions of customers for improving licensing services were presented in order to reach the highest level of customer happiness.
The forum aims to extract ideas and proposals that work to develop and make positive changes in the authority’s service system.
Whereas, RAKTA pays great attention to the participant’s suggestions and opinions to improve the quality of services provided to customers.
