Al-Hamra Call Center received 5,582 calls since the launch of the national sterilization program on March 26 to April 13. Various services were provided to customers on a daily basis and 24-hours, such as taxi booking and responding to all inquiries received from customers, in addition to receiving and closing complaints.
RAKTA confirms its keenness to take all precautions for taxis and to follow all instructions issued regarding the transport sector. Moreover, to enhance its permanent and continuous communication with customers through various channels, such as Al Hamra Call Center, by calling the toll free number 8001700
Mon - Thu 7:30am - 3:30pm
Friday 7:30am - 12:00pm
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