News

Jan 21, 2021
100% of closing lost reports in transportation during 2020

RAKTA achieved a 100% of closing lost reports received from taxi and bus users during the year 2020, which varied between personal belongings, electronic devices, documents and passports, and others. 99% of them were handed over to their owners.

H.E. Eng. Esmaeel Hasan Al Blooshi, General Manager of RAKTA, indicated that the authority pays great attention to the customer’s properties. Where RAKTA recently carried out an awareness campaign about lost and found items in taxis and buses. The authority targeted Al Hamra Call Center, all drivers, and customers to make them aware about the procedures and the reporting mechanism.

It is worth noting that RAKTA launched the Control Center equipped with the latest cameras and smart technologies to monitor the movement of transport service operations at the beginning of January 2021, which will contribute to facilitating the process of tracking lost items and reaching them as soon as possible to ensure the achievement of the first strategic goal, “People happiness.”

Related News

100% of Taxis in Ras Al Khaimah Equipped with Electronic Payment Devices
May 31, 2024
RAKTA organizes a forum for the hospitality sector in Ras Al Khaimah
May 27, 2024
RAKTA holds a coordination meetingwithRAKEZ
May 27, 2024
Signing a MoU between RAKTA, RAKTDA, and Skyports to provide sustainable air transport by 2027
May 08, 2024
UITP Policy Board Meeting – Portugal
May 01, 2024
Ras Al Khaimah Transport Authority Launches “RAK Ride” Express Bus Service
Apr 04, 2024
Toll Free:

800 1700

Email:

info@rakta.gov.ae

Working Hours:

Mon - Thu 7:30am - 3:30pm
Friday 7:30am - 12:00pm