Aug 18, 2021
3 minutes average of taxi arrival time by the smart booking

During the first half of 2021, RAKTA made a quantum leap by reducing the taxi arrival time to customers within 3 minutes from the time of the request, which contributed to the high rate of customer satisfaction with taxi e-hailing services through the “Careem” application to 96%.

This achievement comes as a result of the intensive marketing and awareness campaign implemented by RAKTA during the last period, which received a great response from taxi users.

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