News

Mar 30, 2021
RAKTA launches “Stay at home” initiative to update beneficiaries’ data from senior citizens

[supsystic-slider id=94 position=”center”]

Based on RAKTA’s keenness to provide all means of support and facilities for senior citizens and to provide excellent services that contribute to their happiness, the authority launched the “Stay at Home” initiative to update the data of the beneficiaries of senior citizens (owners of taxi vehicle numbers), Where the Customer Happiness Center Department at RAKTA provided the service to senior citizens to their homes, to ensure that they are not mixed while updating their data and to maintain their health. Furthermore, their needs have been reviewed and their suggestions heard that would raise their level of satisfaction with the provided services.

H.E Eng. Esmaeel Hasan Al Blooshi, The General Manager, confirmed RAKTA’s keenness on providing all the care and facilities that would provide senior citizens with the best services, pointing to the importance of such initiatives in enhancing communication and trust between the authority and all segments of society, especially senior citizens.

Mrs. Fatima Hasan Al Shehhi, Manager of the Customer Happiness Center, added that the initiative targeted senior citizens who own old taxi vehicle numbers, as part of the department’s community service initiatives to provide the best services to customers and achieve the first strategic goal “People Happiness” according to the strategy RAKTA 2020-2025.

Related News

Signing a MoU between RAKTA, RAKTDA, and Skyports to provide sustainable air transport by 2027
May 08, 2024
UITP Policy Board Meeting – Portugal
May 01, 2024
Ras Al Khaimah Transport Authority Launches “RAK Ride” Express Bus Service
Apr 04, 2024
RAKTA honors a taxi driver for his honesty
Mar 15, 2024
RAKTA participates in the MENA Transport Congress and Exhibition 2024
Feb 29, 2024
Second Meeting with Strategic Partners
Feb 27, 2024
Toll Free:

800 1700

Email:

info@rakta.gov.ae

Working Hours:

Mon - Thu 7:30am - 3:30pm
Friday 7:30am - 12:00pm