Mar 30, 2021
RAKTA launches “Stay at home” initiative to update beneficiaries’ data from senior citizens

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Based on RAKTA’s keenness to provide all means of support and facilities for senior citizens and to provide excellent services that contribute to their happiness, the authority launched the “Stay at Home” initiative to update the data of the beneficiaries of senior citizens (owners of taxi vehicle numbers), Where the Customer Happiness Center Department at RAKTA provided the service to senior citizens to their homes, to ensure that they are not mixed while updating their data and to maintain their health. Furthermore, their needs have been reviewed and their suggestions heard that would raise their level of satisfaction with the provided services.

H.E Eng. Esmaeel Hasan Al Blooshi, The General Manager, confirmed RAKTA’s keenness on providing all the care and facilities that would provide senior citizens with the best services, pointing to the importance of such initiatives in enhancing communication and trust between the authority and all segments of society, especially senior citizens.

Mrs. Fatima Hasan Al Shehhi, Manager of the Customer Happiness Center, added that the initiative targeted senior citizens who own old taxi vehicle numbers, as part of the department’s community service initiatives to provide the best services to customers and achieve the first strategic goal “People Happiness” according to the strategy RAKTA 2020-2025.

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