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In terms of facilitating and simplifying services for its customers, RAKTA provided its services at the Vehicle Technical Inspection Center – Al-Saadi of the General Resources Authority. The provision of a self-service platform aims to facilitate access to RAKTA’s services, shorten the time and enable customers to complete their transactions by themselves and within record time.
Ms. Fatima Al Shehhi – Manager of the Customer Happiness Department at the authority indicated that the platform includes all the main services of RAKTA, which numbered 4 services, associated with licensing transport activities in the Emirate of Ras Al Khaimah, including (vehicle licensing, driver licensing, companies licensing, and fines payment) in addition to the other 37 sub-services, Where the customer can perform all issuance and renewal of transport licenses in the emirate and take advantage of the features provided by the platform, especially the various payment methods represented in the e-dirham, credit cards and bank transfer.
